SALES TAX

9.25% sales tax will be charged to Illinois residents ONLY

SHIPPING RATES

FREE SHIPPING FOR ACCESSORIES!

STANDARD GROUND               $8.75

ALL ORDERS PLACED AFTER 12PM WILL BE PROCESSED FOR SHIPMENT FOR THE FOLLOWING DAY.

DINA B. COLLECTION is available 24 hours/ 7 days a week for online purchases. However, if you would like to speak to someone from our customer service team, please call Monday thru Friday 9am to 5pm Central at 1-800-704-8074 or email us at info@dinabrowncollection.com

Listed below are other departments that may better assist you.
General Inquiries info@dinabrowncollection.com
Billing Inquiries billing@dinabrowncollection.com

RETURN POLICY
We are happy to accept returns for merchandise that has manufacturing flaws or defects or simply if you do not find items to be satisfactory. Merchandise must be in the new & unused condition it was sent in, with all tags attached and with a return authorization. Shipping fees are non-refundable.

Customer Service must be contacted by email to authorize the return with a return authorization number. All returns must be postmarked, within 7 days of receipt of the item(s)  for a FULL REFUND.
Merchandise received after 7 business days  will be refunded as an online store credit.
No returns will be accepted after 14 business days.

Note: Please email Customer Service at info@dinabrowncollection.com with the following information.
         FULL NAME
         ORDER #
         ITEM NAME/ID
         REASON FOR RETURN

NOTE: It is always best to send your package back in a manner that is traceable, (UPS or Delivery Confirmation). We cannot be responsible for non-receipt of returns that cannot be tracked, nor can we confirm receipt of a return/exchange unless it is traceable.

SALE & CLEARANCE ITEMS
EXCHANGES ONLY on SALE ITEMS
NO REFUNDS/NO EXCHANGES on CLEARANCE ITEMS